在正式的英語(yǔ)表現(xiàn)里，疑問(wèn)基本句型可分為下列四種：

1. May I ~

2. Could you ~

3. Would you ~

4. Shall I ~?

只要理解這四種基本的句型，就可以處理大部分業(yè)務(wù)上的狀況。

1. 自己要做什么事時(shí)，就使用May I ~

May I have your name, please?

請(qǐng)問(wèn)尊姓大名

May I have your check-out time, please?

請(qǐng)問(wèn)您什么時(shí)候結(jié)帳離開(kāi)?

May I see your passport, please?

請(qǐng)讓我看一下您的護(hù)照好嗎?

May I know your nationality, please?

請(qǐng)問(wèn)您的國(guó)籍是什么?

2. 麻煩客人時(shí)，可使用Could you ~

Could you fill out the form, please?

請(qǐng)您填寫(xiě)這張表格好嗎?

Could you write that down, please?

請(qǐng)您寫(xiě)下來(lái)好嗎?

Could you draft the fax, please?

請(qǐng)您寫(xiě)下傳真的草稿好嗎?

Could you hold the line, please?

請(qǐng)不要掛電話好嗎?中國(guó)海乘網(wǎng) www.zhongguohaicheng.com

3. 詢問(wèn)客人的喜好或是做什么時(shí)，可使用Would you ~

Would you like tea or coffee?

請(qǐng)問(wèn)您要喝茶還是咖啡?

Would you like to take a taxi?

請(qǐng)問(wèn)您要搭計(jì)程車(chē)嗎?

Would you mind sitting here?

請(qǐng)問(wèn)您介意坐在這里嗎?

* 只要在疑問(wèn)詞后加“Would you ~”，就可以提出大部分的詢問(wèn)。

When would you like to visit Kunshan?

請(qǐng)問(wèn)您想要何時(shí)參觀昆山?

When would you like to have lunch?

請(qǐng)問(wèn)您想在哪里用餐?

What time would you like to eat?

請(qǐng)問(wèn)您想何時(shí)用餐?

Who would you like to contact?

請(qǐng)問(wèn)您想和誰(shuí)聯(lián)絡(luò)?

Which kind of room would you prefer?

請(qǐng)問(wèn)您喜歡哪一種房間?

How would you like to settle your bill?

請(qǐng)問(wèn)您的賬單如何處理?

How long would you like to stay?

請(qǐng)問(wèn)您要逗留多久?

How many tickets would you like to buy?

請(qǐng)問(wèn)您要買(mǎi)幾張票?

4. 在提供建議協(xié)助、征求意見(jiàn)時(shí)，可使用Shall I ~ 或Would you like me to do ~?

Shall I draw the curtains? 中國(guó)海乘網(wǎng) www.zhongguohaicheng.com

請(qǐng)問(wèn)需要我把窗簾拉上嗎?

Shall I draw you a map?

請(qǐng)問(wèn)要我為您畫(huà)一張地圖嗎?

Shall I make the reservation for you?

請(qǐng)問(wèn)要我為您安排預(yù)約嗎?